We are getting ready to reopen! Click here for updates and precautions we are taking to keep you safe.

COVID-19 Office Updates

Appointment procedures

COVID-19 Protocols

Our team is taking extra precautions to keep you safe

Not only are we following all CDC and ADA guidelines, but we’ve taken the following additional measures to ensure the health and wellness of our awesome patients.

COVID-19 screenings

Non-contact temperature readings

Medical-grade H13 HEPA filtration

Closed-door dental operatories

Simplified mobile patient check-in

Social distancing practices (e.g. no handshakes or high-fives)

Plexiglass barriers at front desk

In-office laundry service for team uniforms

Additional CDC-approved PPE

Frequent disinfection of common areas and high-use surfaces (e.g. doorknobs)

Designated appointment times for senior patients

Standard protocols we already perform and will continue to follow:

Medical-grade disinfection products proven effective against SARS-COV-2

Ultrasonic/autoclave of instruments

Weekly biologic spore testing

Universal precaution infection control

Looking forward

In addition to adhering to all CDC, ADA, and OSHA standards, we will take measures to ensure social distancing can be respected in our practice so that all patients feel comfortable receiving care. If you have any questions, please feel free to contact our office for more information. We can’t wait to reopen and start seeing our awesome patients!

—The Gentle Dentistry Team

413-665-3460 | Request a video consultation



Monday–Tuesday 7:30am–2pm
Wednesday and Friday 7:30am–5pm
Thursday 7:30am–2pm
Later hours by appointment.


Monday–Tuesday 7:30am–2pm
Wednesday and Friday 7:30am–5pm
Thursday 7:30am–2pm
Later hours by appointment.

Our office will only be treating emergencies.

Dear Patients,

In an effort to help control the spread of the coronavirus (COVID-19), our office will limit appointments to essential and emergency procedures until May 18, 2020 or further notice.

If you have an upcoming hygiene or non-urgent appointment, we will be in contact with you soon to reschedule and we will notify you when we are fully prepared to resume business as usual for all of our patients.

If you are scheduled for an urgent procedure we may contact you to see if you would like to reschedule and have your treatment completed sooner. We also want to assure you that we have implemented enhanced infection control procedures for the safety of our patients and team members.

We care about each of you and hope that you and your family will remain in good health during this difficult time.

Our phone lines will remain open to all of our patients for questions and concerns. If you are experiencing pain or have any dental emergency, please don’t hesitate to call our office at 413-665-3460.

—Ruchi Grover, D.D.S. and the Gentle Dentistry staff